Policies & Forms
These documents form part of the Steps2Life Client Service Agreement. They are view-only information pages – clients give their consent when they sign the Client Service Agreement. You can also send us feedback or make a referral online.
PolicyTerms and ConditionsClient rights, payment terms by funding type, stored payment method, safety and complaints.Read policy →PolicyCancellation PolicyNotice periods, cancellation and no-show fees, late arrival and holding your regular appointment.Read policy →PolicyPrivacy Policy and Financial ConsentHow we handle personal and health information, plus billing consent and financial terms.Read policy →Online formFeedback FormShare a compliment, suggestion or concern – you can stay anonymous.Open form →Online formReferral FormRefer yourself, a family member or a client to Steps2Life.Open form →