News

This page brings together the latest Steps2Life news, so families, participants and support coordinators can easily keep up with what is happening across our clinics. We use this page to share announcements that may affect your appointments, your supports or the services available to you.

What you will find here

• Clinic updates: changes to opening hours, holiday closures, Saturday appointment availability and updates for our Parramatta, Bankstown and Kingswood clinics.
• New services and programs: announcements when we introduce a new service, expand an existing one or open bookings for a new program.
• NDIS and funding changes: plain-language summaries of changes such as updates to NDIS pricing, plan rules or Medicare arrangements, and what they may mean for you.
• Team news: introductions to new clinicians and updates about the people who support you.
• Careers: news about job opportunities and our allied health Graduate Program. You can also visit our careers page.

Stay up to date with official NDIS announcements

Changes to the NDIS are announced by the National Disability Insurance Agency. For official announcements, we recommend checking the NDIS news and media page regularly. When a change is likely to affect our clients, we will share a summary here and let you know if you need to do anything differently.

Follow Steps2Life on social media

For quick updates, tips and behind-the-scenes moments from our clinics, follow us on Facebook, Instagram, TikTok and LinkedIn. Our social channels are a great way to see updates as soon as they are shared.

Looking for practical tips?

If you are looking for in-depth information about therapy and development rather than announcements, head to our Insights articles. They cover topics such as speech and language milestones, occupational therapy for everyday skills, positive behaviour support and how to make the most of your NDIS plan. You can also browse every article on the main Steps2Life blog.

Holiday periods and closures

Before major holiday periods, such as Christmas and the New Year, we post details of any clinic closures and reduced hours here. If you have regular appointments, your therapist will also talk with you about scheduling around these dates. Planning ahead helps make sure therapy goals stay on track and that you can make the most of your plan over the holidays.

Changes to your plan or circumstances

If your plan has been reviewed, your funding has changed or you have moved house, please let our team know as soon as possible. Keeping your details up to date helps us claim sessions correctly, choose the most convenient clinic for you and make sure reports are ready when you need them. Support coordinators and plan managers are welcome to contact us on a participant’s behalf.

Feedback and suggestions

We are always looking for ways to improve. If you have feedback about our services, or there is something you would like us to share on this page, we would love to hear from you. Your suggestions help us understand what information is most useful to the families and participants we support.

Questions about an update?

If you have read something here and are not sure how it applies to you, our friendly team is happy to help. Contact us or call 1300 009 006 and we will talk you through it. Existing clients can also ask their therapist during their next session.

Please make sure our team always has your current phone number and email address on file. Up-to-date contact details help us reach you quickly if an announcement affects your booked sessions, your preferred clinic or the way your appointments are claimed.