WHO WE HELP

Children & adolescents

Working with Children and Adolescents is an area the Steps2Life Clinics are renowned for. We will work with you to nurture your child's abilities and give them the tools and the power to lead a confident and fulfilling life. Our team of Therapists specialise in child development and can work with children and teenagers across various age groups. But the work our therapists do doesn’t stop there. We also work alongside families and support networks and can provide support at multiple locations, including home, schools, or in clinic. 

By using age-appropriate and easy to understand therapeutic training, we engage with your entire family to create shared goals, ensuring the outcomes of your child's therapy are there to help everyone involved. 

Whether you're seeking to implement your NDIS plan, uncertain about what entitlements you have, or are in need of specific pediatric Occupational Therapy services, we are here to help you every step of the way. 

Unsure where to start?  Steps2life is here to guide you on your NDIS journey.

adults

When it comes to disability, anxiety, autism, learning disabilities, rehabilitation or other types of allied health care, any age can be affected. Steps2Life has a wide range of services available for adults who have a disability, need therapy, support or just want someone to talk to. 

Our skilled therapists will work with you to create a unique support plan that suits your needs and goals. Whether you are looking for Speech, Occupational Therapy, Behaviour Therapy or Psychology, we have the team to help you on your journey to a new you. 

Take a step forward with Steps2Life and transform your life. You won’t believe the difference our team can make!

people with disability

At Steps2Life, we take great pride in the work we do for people with a disability. We recognise the uniqueness of each individual and regardless of whether you're a child, adolescent, or adult and irrespective of your cultural background, we know you face your own distinct challenges with disability.

If you, or someone you know or care for has a disability, the team at Steps2Life are experts at helping all ages achieve new found confidence and independence through tailored therapy both in-clinic or at home. 

At Steps2Life, we are dedicated to assisting you in living a fulfilling life. Our services cater to all ages and abilities, helping you to achieve your NDIS objectives so you can:

  • Enhance independence
  • Improve mobility
  • Facilitate easier community access
  • Accomplish daily tasks

Our team of highly skilled clinicians and therapists are committed to helping you take the right steps to transforming your life. We can guide  you through the NDIS process and ensure you receive the necessary support you need right now. 

parents & carers

At Steps2life, we understand the importance of providing comprehensive NDIS support for parents and carers. Our clinicians are deeply committed to caring for families and carers who do so much caring for others and are often not given the care they actually need themselves.

The programs we create are done in partnership with parents and carers to ensure everyone is benefiting from the Steps2life care that we provide.

We believe in fostering an environment where you and your child are equal partners in the therapy process. We specialise in teaching children the necessary skills for daily living, while parents learn invaluable knowledge about their child from our therapists, that not only enhances the learning experience of the child, but also helps with further teaching and learning at home.

STEPS FOR YOUR APPOINTMENT

STEP 1: Coming In to See Us

To connect with Steps2Life. follow these steps:

1. Get in touch with us: Reach out to us either by giving us a call or visiting our clinic during our operating hours to schedule an appointment. Our warm and welcoming reception staff will assist you with booking for a time that suits you.

2. Share your needs: Inform our receptionist about your specific requirements and any disabilities you or the person attending may have. By doing so, we can adequately prepare for your visit and allocate the most suitable staff members to provide assistance tailored to your needs.

3. Request additional support: If you require any additional assistance during your appointment, such as a sign language interpreter or wheelchair accessibility, please notify us beforehand. We are wholeheartedly committed to ensuring that your needs are met and that you feel fully supported throughout your time with us. 

STEP 2: Preparing for Your Visit

Proper preparation is key to a seamless experience:

1. Bring relevant documents:  Remember to bring along any medical reports, referrals, or other pertinent documents that could help our staff gain a comprehensive understanding of your health condition. This will enable us to provide you with the most appropriate support and care.

2. Jot down your questions:  Take a few moments before your appointment to jot down any questions or concerns you may have. This way, you can ensure that all your needs are addressed and that you receive the information and support you require.

3. Communicate your preferences: If you have specific communication preferences or preferred ways of receiving information, please don’t hesitate to share them with us. We will do our utmost to accommodate your preferences and ensure effective and comfortable communication throughout your visit.

STEP 3: Meeting our clinicians, therapists or support workers

During your appointment, you will have the opportunity to meet our dedicated allied health and support workers. Here’s what you can expect:

1. Introduction: Your assigned Steps2Life clinician, therapist or support worker will introduce themselves and provide a clear explanation of their role in supporting your unique healthcare needs.

2. Clear communication: Our team is committed to using clear, simple language and taking the time necessary to ensure that you fully understand the information being shared. Should you require any clarification, please feel free to ask.

3. Visual aids: In order to aid comprehension of medical concepts or procedures, we may utilise visual aids such as diagrams or pictures. If you have any specific visual aid requirements, please let us know in advance so that we can ensure their availability.

4. Supportive environment:At Steps2Life Clinic, we prioritise creating an environment that is welcoming and inclusive. We encourage you to share any concerns or requests to ensure that you feel comfortable and supported throughout your appointment. 

STEP 4: Follow Up and Ongoing Care

After your initial appointment, it’s important to know about the follow-up and ongoing care process:

1. Treatment plan: Our allied health and support workers will discuss and develop a comprehensive treatment plan tailored to your specific needs. This plan may include recommended therapies, interventions, or ongoing support services aimed at optimizing your overall well-being.

2. Scheduling further appointments: If additional appointments or sessions are necessary, our staff will assist you in scheduling them based on your availability and treatment plan. We are dedicated to ensuring that your ongoing care is well-coordinated and convenient for you.

3. Contact information: Your assigned clinician, therapist or support worker will provide their contact information so you can communicate with them whenever you need.