OPERATION AND MANAGEMENT

Experience and Interest:

• 4+ years in customer service and sales, with a focus on client relationships and business growth.
• Skilled in accounting tools for financial management and reporting.
• Expertise in marketing strategies for customer acquisition and retention.
• Committed to professional development and optimizing business processes.
• Focused on using data and financial insights for strategic decision-making.

Qualifications:

• Diploma of Applied Commerce (TAFE)
• Bachelor of Business, majoring in Accounting (CIM)

Availability: Monday - Friday

Experience and Interests:

• Over 15 years’ experience in operations and management, specialising in office administration, team leadership, and process optimisation.
• Passionate about working with people, improving systems, and enhancing operational efficiency.
• Extensive background in both private and public education sectors.

Education:

• Diploma of Business and Management
• Certificate IV in Business Administration
  Team Leadership Skills
• Workshops: Dealing with Conflict,
• How to Manage Conflict
• Bachelor of Applied Social Sciences (Incomplete)

Language: English, Vietnamese

Hobbies: Reading, swimming, spending time with family and friends

Experience:

• Over 15 years of experience in executive assistance, event and project coordination, and graphics designing
• Strong background in both B2B and B2C Event Planning and Management settings across international markets in UAE and among other overseas countries.
• Successfully managed large-scale events including government forums, conferences, and exhibitions
• Skilled in supporting C-level executives and coordinating cross-functional teams for smooth project execution
• Vendor & Sponsor Relations, Budget Oversight
• Building and nurturing long-term relationships with clients, exhibitors, and sponsors

• Education: Bachelor of Science in Computer Engineering
  
  Completed certifications and training in:
• Adobe Creative Suites
• Graphic Design, Copywriting & Video Animation
• Vendor Negotiation, Customer Service, and Procurement
• Digital & Social Media Marketing
• WordPress
• GHL Freelancing Masterclass