NDIS Telehealth · Rural & Regional NSW

Quality Allied Health for Rural NSW — Delivered to Your Home

If you live in regional NSW and can't access a local NDIS allied health provider, Steps 2 Life brings speech therapy, occupational therapy, psychology and more directly to you — no travel, no waitlists for the next city appointment.

Book a Free Discovery Call See Our Services
NDIS Registered Provider AHPRA-Registered Clinicians Currently accepting NSW telehealth clients

64,000+ NDIS participants live outside major NSW cities. The nearest speech pathologist is often 2+ hours away. Behaviour support waitlists run 6–12 months. Telehealth changes this — and your NDIS plan already covers it.

What We Offer

NDIS Allied Health Services via Telehealth

All services below are delivered by qualified, AHPRA-registered clinicians via secure video consultation. Your NDIS plan funds these sessions using standard support line items — no extra paperwork, no travel required.

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Speech Therapy

For children and adults with speech delay, language disorders, autism communication support, stuttering, and voice conditions.

NDIS Funded
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Occupational Therapy

Functional assessments, assistive technology recommendations, daily living skills, NDIS report writing for plan reviews.

NDIS Funded
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Psychology

Assessment and therapy for anxiety, depression, trauma, ASD, ADHD, and psychosocial disability.

NDIS Funded
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Behaviour Support

Positive Behaviour Support from clinicians with current NDIS Commission specialist behaviour support registration and 5+ years' experience. Functional behaviour assessments, behaviour support plans and implementation — delivered via telehealth.

NDIS Funded
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Physiotherapy

Exercise programs, functional assessments, pain management, and movement support for NDIS participants — delivered via telehealth guidance.

NDIS Funded
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Dietetics

Nutrition support and meal planning for participants with disability-related dietary needs, feeding difficulties, and complex health conditions.

NDIS Funded
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Counselling

Support for participants and carers navigating disability, grief, family relationships, and emotional wellbeing.

NDIS Funded

Getting Started

Three Steps to Your First Session

Starting telehealth allied health with Steps 2 Life is straightforward. No referral required — just your NDIS plan.

1

Book a Free Discovery Call

Fill in the form below. A member of our intake team will be in touch to understand your needs and check plan funding eligibility.

2

We Confirm Your NDIS Funding

We check your plan has the right support categories funded and explain exactly what we can deliver. No hidden costs — NDIS rates apply.

3

Start Telehealth Sessions

Once onboarded, your sessions run via secure video call. All you need is a device, a stable internet connection, and a quiet space.

Where We Serve

Currently Serving Rural & Regional NSW

Steps 2 Life is currently accepting telehealth enquiries from participants in the following NSW regions. Contact us to confirm availability for your area.

New England & North West NSW Tamworth, Armidale, Moree, Narrabri, Gunnedah, Inverell
Mid North Coast NSW Port Macquarie, Kempsey, Taree, Forster, Nambucca Heads
Central West NSW Dubbo, Orange, Bathurst, Parkes, Forbes, Cowra
Riverina NSW Wagga Wagga, Griffith, Leeton, Narrandera, Cootamundra
Coffs Harbour–Grafton Coffs Harbour, Grafton, Maclean, Casino, Clarence Valley
Other Regional NSW Enquire — we may be able to support your area. Capacity subject to availability.

Steps 2 Life delivers telehealth services to NSW participants. Geographic coverage is subject to clinician availability at time of enquiry. We do not claim to serve all areas — please contact us to confirm current capacity for your specific location.

Get Started Today

Book Your Free Discovery Call

Tell us a little about what you're looking for. Our intake team will call you to confirm NDIS funding eligibility and match you with the right clinician.

  • Free, no-obligation discovery call — no commitment required
  • NDIS plan check included — we confirm what's funded before you commit
  • All services NDIS-funded at standard national rates
  • AHPRA-registered clinicians with telehealth experience
  • Telehealth available right across rural and regional NSW

Enquire About Telehealth Services

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Your information is kept strictly confidential. By submitting this form you consent to Steps 2 Life contacting you to discuss NDIS telehealth services. We will never share your information with third parties without your consent. View our Privacy Policy.

Why Steps 2 Life

Qualified Clinicians. Real Outcomes.

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NDIS Registered Provider

Registered with the NDIS Quality and Safeguards Commission. Services claimable under your NDIS plan at standard national rates.

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AHPRA-Registered Clinicians

All clinicians hold current registration with the Australian Health Practitioner Regulation Agency and relevant professional bodies.

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Established Sydney Clinics

Backed by physical clinics in North Parramatta, Regents Park, Penrith, and Auburn — a real organisation, not a booking platform.

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Secure Video Platform

Telehealth sessions are delivered over a secure video platform in compliance with Australian Privacy Act requirements.

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Statewide Telehealth Reach

We support NDIS participants right across rural and regional NSW — wherever you are, your therapy team comes to you by secure video.

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Support Coordinator Friendly

We work directly with support coordinators and plan managers. Simple referral process — contact us to discuss your client's needs.

Our clinic locations

📍 North Parramatta 📍 Regents Park 📍 Penrith / Kingswood 📍 Auburn

Frequently Asked Questions

Telehealth & NDIS — Common Questions

Is telehealth funded by the NDIS?
Yes. The NDIS Pricing Arrangements and Price Limits 2024–25 explicitly permit telehealth delivery for allied health supports. Your provider claims using the standard support line items via the myplace portal — the same items as in-person sessions. You do not need any additional NDIS approval for telehealth; it simply needs to be agreed in your Service Agreement with Steps 2 Life.
Do I need a doctor's referral to start?
No referral is required. You do need an active NDIS plan with capacity in the relevant support category (e.g. Improved Daily Living for OT and speech therapy; Improved Health and Wellbeing for dietetics; Support Coordination if you need help navigating the process). Contact us and we will check your plan with you at no cost.
What technology do I need?
A device with a camera and microphone (laptop, tablet, or smartphone) and a stable internet connection (4G mobile data is usually sufficient for most rural areas). We use a secure video platform that runs in a standard web browser — no app download required.
Can telehealth really be as effective as in-person therapy?
For many therapy types — including speech pathology, psychology, OT skills training, and behaviour support — telehealth outcomes are comparable to in-person delivery according to peer-reviewed evidence. The greater benefit for rural participants is that telehealth enables consistent sessions without travel barriers. Missed sessions are the biggest predictor of poor outcomes; removing the 2-hour drive removes the main barrier to attendance.
How long until I can start?
After you enquire, our intake team will be in touch to confirm your plan funding and match you with the right clinician. Time to your first session depends on clinician availability in your service area — we'll give you a clear timeframe when we speak. [internal note: confirm intake SLA before any paid traffic. Do not use "immediately" or "this week" unless genuinely true at time of launch. and plan confirmation." Capacity-honest language is required under NDIS Code of Conduct.]
I'm a support coordinator — how do I refer a participant?
We welcome referrals from support coordinators. Fill in the form on this page selecting "Support Coordinator" as your role, or call us directly on 1300 009 006. We will confirm available services for your client's plan, provide a Service Agreement, and keep you updated on progress. We understand the importance of reliable reporting for plan reviews.
Is my information kept private?
Yes. All client information is handled in accordance with the Australian Privacy Act 1988, the NDIS Act 2013, and Steps 2 Life's Privacy Policy. We will never share your information without your explicit consent.

Ready to Start? Enquire Today.

No travel. No waitlists for a city appointment. NDIS-funded allied health, wherever you are in NSW.

Book a Free Discovery Call
Steps 2 Life is an NDIS Registered Provider. Services are subject to clinician availability and NDIS plan eligibility. We do not guarantee acceptance of all referrals — capacity is subject to change. NDIS pricing is set by the NDIA and applies to all services. This page does not imply endorsement by the NDIA or NDIS Commission. © 2026 Steps 2 Life. All rights reserved.